Home » My Testimonials

Real Testimonials

Hear from clients who have already joined the Benchmark family.

In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not the low ratio of complaints, or our A+ rating from the Better Business Bureau, or our full branding of what is merely our every day approach to lending Lifetime-Loan-wBG-300x47. The best evidence is your testimonials and what our clients have said.


erica_l_cropped

“Exceptional service, fast, thorough, and pleasant. If I know of anyone who needs a loan officer Nathan & his team would be recommended for sure!”

Erica & Family


troy_g_cropped

“Not only did we save money with Nathan & his team this go around, he helped us buy our home more that three years ago!  We look forward to the financial freedom his services have given us! We saved Big Money with Benchmark through following Nathan’s guidance!!!”

Troy & Amy


“Absolutely excellent! Could not have asked for better people to work with!”

Bridget


charlie

“Wonderful home buying experience!”

Charlie


“Nathan and his group that works for him are simply amazing. Nathan is very down to earth and very knowledgeable. He is all about making his clients happy and it shows. He is also very good about referring other services that go along with the purchase of a new home. I trusted him completely with the people that he referred me to. I will not go anywhere else when I buy a new home or refinance my house. I will tell all my friends and family members to go when they are buying or refinancing a house.”

Sherri


“Fast, professional, kind, & all-around wonderful experience. I would recommend this company & Nathan Kerpan to anyone! 10 out of 10 for Nathan & Benchmark! Love you guys!”

Jeremy


“It was an easy, informative, and painless process. All my questions were answered fast and in a way I could understand. I would recommend to anyone!”

Nichole


“Nathan and his team were great! He fought for us all the way to the end. I will always recommend this group, and use them myself. Thanks Nathan.”

Chris



“This process needed to happen in a timely manner which created some challenges. It was handled really well and deadline was met.”

Marcia


“The experience was great. Nathan and Jennifer kept us well informed throughout the process and were pleasant to work with.”

Prabhakar


“Wonderful to work with. Very hospitable, caring, and easy to get everything done.”

Jareb


“Nathan and his team were there for us every step of the way. The level of communication from beginning to end was what we appreciated the most, and to top it off, they also consistently helped point us to other professionals for outside services we needed. Hands down we wouldn’t have gotten our home if it wasn’t for the help from Nathan and his team.”

Samantha


“Not only did we save money with Nathan & his team this go around, he helped us buy our home more that three years ago!  We look forward to the financial freedom his services have given us! We saved More Than $900 a Month through following Nathan’s guidance!!!”

– Troy & Amy


“Nathan and his team were great! He fought for us all the way to the end. I will always recommend this group, and use them myself. Thanks Nathan.”

– Chris


“This process needed to happen in a timely manner which created some challenges. It was handled really well and deadline was met.”

– Marcia


“The experience was great. Nathan and Jennifer kept us well informed throughout the process and were pleasant to work with.”

– Prabhakar


“Wonderful to work with. Very hospitable, caring, and easy to get everything done.”

– Jareb


Nathan and Jennifer went above and beyond to help us with a complicated, multi-state, multi-property loan situation for our new house…kept us up to speed and nailed it on time, no issues. Loved the process.

— kurt emshousen from Missouri City, TX (via Zillow)

Nathan and his team were great in helping get into the home we wanted. We even had a seller back out of a deal, and our mortgage coach knew right what to do! We will definitely use Nathan and his team when it is time to refinance! If you are a veteran or a teacher, he has a program for you!

— Rich from Collinsville, IL (via Zillow)


At the beginning of my home buying journey i was using a different lending company. I quickly got frustrated with the treatment I was receiving.

After talking to a friend, they recommended The Kerpan Group. I can’t begin to tell you how happy I am that i contacted Nathan.

From start to finish, they worked to help ME get into the home i just purchased. I had heard nightmares about veterans getting loans, but this was an amazing experience. I can not begin to tell you how fortunate I feel, having worked with this group.

To say i highly recommend The Kerpan Group is an understatement.

Thank you and God bless.

— Alicia House from Saint Clair, MO (via Zillow)


Fantastic, Fantastic, Fantastic!!! Refinancing your home can and has been a very stressful nightmare in the past, so much so that we put off doing this for far too long, simply because we didn’t want to deal with the hassle.

HOWEVER, The Kerpan Group (Nathan, his amazing wife and his awesome team) took all the pain, stress and nightmares we’ve experienced in the past out. Truly, it was a great experience, even more so, Nathan shared with us some of the “little dark secrets” of the mortgage industry that we had experienced in the past. This was a great experience for us and I know it will be for you too. If you’re in need of a home-refinance or home loan, you’ve found the right place. Honest, trustworthy and awesome to work with. Thank you so very much Nathan Kerpan and your amazing team. God Bless.

— rg1988 from Edwardsville, IL (via Zillow)


Nathan helped save us from a terrible lending experience with a different lender. Not only did he help make the process so much less stressful, he helped us save more of our savings so we could actually enjoy our new home. He is solution-oriented, patient, and is treats you like a human. Thank you!

— user36197655 from Lebanon, IL (via Zillow)